Reformasi Birokrasi Lokal Melalui Pelayanan Terpadu
Abstract
During the transition period, societal forces participated much more in the formation of policy. This suggests that the real and significant role ofsocietal forces and the strengthening of the political participation of the people has become crucial in contemporary Indonesia. Decentralization and regional autonomy would be hard to realize without the local buraeucracy being reformed. Thus, the establishment of best practices in some regions in Indonesia shows clearly that as a mater of fact, although the benefit of decentralization has not been substantively felt by most regions, some regions have been capable of making positive breakthroughs in the form of improvement of their public services either in the education sector or in healthcare like what has happened in Jembrana Regency (Bali) or services to attract investment like what the Sidoarjo Regency (East Java), Gianyar (Bali), and Tarakan (East Kalimantan) have shown.
Full Text:
PDFReferences
Dwiyanto Agus 2004 Administrative Reforms What should be done How The case of Indonesia Jakarta Makalah dalam seminar
Kettle Donald F 2005 The Global Puhlic Management Revolution A Report on the Transference of Governance Washington DC Brookings Institution Press
Thoha Miftah 2004 Birokrasi dan Politik di Indonesia Jakarta Rajawali Pers
Zeithaml Valerie Parasuraman A Berry Leonard L 1990 Delivering Quality Service Balancing Customer Perception and Expectation New York The Free Press
Makka A Makmur Ed 2006 Reformasi Birokrasi Jakarta The Habibie Center
Zuhro R Siti dkk 2007 Profesionalitas dan Netralitas Birokrasi Meinju Daya Saing Ekonomi Daerah Stud di Empal Provinsi Jakarta The Habibie Center dan Hanns Seidel Foundation
Refbacks
- There are currently no refbacks.